We're thrilled to announce a significant upgrade to the Hero platform that focuses on strengthening security measures and enhancing user experience. Our team is dedicated to continually improving our service, ensuring that it remains secure, efficient, and user-friendly. The upcoming updates are a testament to this commitment, and we're excited to share the details with you.
In our ongoing effort to safeguard your data, we're introducing an enhanced password policy. This update requires all users to create stronger passwords, significantly boosting your account's defence against unauthorised access. We'll guide you through the process of updating your password, making it straightforward to comply with the new standards.
Elevating our security measures further, we're integrating Multi-Factor Authentication (MFA) into the Hero login process. MFA is a proven method to prevent unauthorised access, and we're offering it with flexible options – it can be either optional or mandatory, based on your preference. Upon login, you'll be prompted to verify your identity using a secondary method, such as a code sent via email or generated through an authenticator app. This extra layer of security aligns with the latest guidelines from the National Cyber Security Centre, ensuring your data remains protected.
Enhanced Security: These updates fortify your account against potential threats, providing peace of mind knowing your data is securely stored and managed.
Flexible Security Options: With the introduction of optional or mandatory MFA, you have the freedom to choose the level of security that best fits your needs.
Seamless Integration: Our collaboration with Kinde ensures a smooth transition to these new security features, minimising disruptions to your workflow.
These changes are just the beginning. We're committed to continuously improving Hero, ensuring it not only meets but exceeds industry standards for security and usability.
Multi-Tenant Login Capability: In recognition of the needs of users who manage multiple accounts, such as PCN Managers, we're excited to introduce a multi-tenant login feature in the future. Enabled by our integration with Kinde, this feature will allow designated users to switch between accounts seamlessly, eliminating the need to log out and log back in. This innovation is designed to streamline the management of multiple accounts, enhancing efficiency and ease of use.
Administrators now have the ability to perform essential actions directly from anywhere the patient card appears, enabling more efficient navigation and management of patient workflows.
We've refined the patient search component, resolving several user interface bugs to ensure a smoother and more reliable search experience.
