Hero Health
Hero Health
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Hero Health changelog

Introducing Hero Sidekick

Introducing Hero Sidekick

Hero Sidekick is a smart toolbar that lives on top of EMIS or SystmOne, bringing the most-used Hero features directly into the EHR — helping you get more done, without changing how you work.

✅ New Features

🔹 Patient Context Syncing
Sidekick now detects which patient you’re viewing in EMIS/SystmOne, allowing you to quickly take action — whether that’s sending a message, logging a request, or starting a booking.

🔹 Patient Change Warning
When you switch patients, Sidekick gives you a clear prompt to confirm whether you want to continue with the previous patient or switch to the new one.

🔹 Key Hero Tools at Your Fingertips
Send messages, log requests, start bookings or quick consults — right from the toolbar. No more tab switching or duplicate logins.

🔹 Multi-Practice Support
For users who work across multiple practices, Sidekick will follow your Hero login context and make sure you’re acting in the right place.

🔹 Manual Update Check
You can now check for the latest Sidekick version from the app itself — just click the icon with your initials and choose "Check for updates."


🧠 Improvements & Fixes

  • Improved error handling for patient loading and authentication.

  • More stable connection handling between Hero and your EHR system.

  • Faster load times and smoother transitions between actions.

  • Sidekick now logs relevant errors and sends them to Hero to help our support team assist faster.