We're excited to introduce the new Match with EHR feature, designed to make reconciling patient registration even easier and improve data connectivity between Hero and your EHR system.

What's New

Unregistered patient identification

• Visual indicators: Patients without valid EHR IDs now display an "unregistered" badge across all patient contexts

• System-wide visibility: The unregistered status is visible in your inbox, appointments, communications; wherever a patient is in context.

Automated patient matching

• Smart matching: The system automatically attempts to match patients based on demographic details

• Confirmation process: When a potential match is found, you'll see a review screen displaying patient information before confirming the match.

• One-click action: Simply click "Match with EHR" above the patient's name to initiate the process

Manual patient matching

• Fallback Option: When automatic matching doesn't find a result, you can manually search using EMI ID

• Easy Input: Enter the patient's EMI ID into the search box and click submit

• Verification Step: The system displays patient information for final confirmation before establishing the link

• Secure Matching: Click "Match" to complete the connection and unlock additional patient information

Benefits

• Reduces administrative overhead by identifying unlinked patients at a glance

• Improves data accuracy through verified patient matching

• Ensures comprehensive patient records by maintaining proper EHR connections

• Streamlines workflow with accessible matching tools throughout the platform

The Match with EHR feature is now available across all patient contexts within Hero, including inbox, appointments, and communications.