We’ve recently made an improvement to our EMIS availability syncing to reduce unnecessary load and improve overall performance and stability. What this means for you:

If something looks missing, please share:

We can then quickly review and, if needed, re-enable syncing for that slot type.

We will release a second update in the coming weeks, which will allow you the flexibility to turn on the EMIS sync on a slot type by slot type basis via our settings. This means the power is in your hands for which appointment types are synced, with performance increasing if you reduce the number of slot types you’re syncing with EMIS.

Hero Health changelog

EMIS sync improvements