This update introduces the configuration of your in hours schedule for accepting patient requests via Care Navigation. 

The user interface has been updated to seamlessly integrate the configuration of both in-hours and out-of-hours settings, simplifying the setup process. When your in hours are set, out of hours is triggered automatically when the current time is outside the scheduled interval. 

Admins can define specific days and times when their practice is available to handle patient requests. This feature streamlines the management of team availability and patient care navigation. 

Administrators can now set schedules that automatically change the in/out of hours status, eliminating the need for manual updates and reducing the risk of oversights. 

Hero Health changelog

Care Navigation: Schedule your operating hours for patient requests