<h1>Add a location</h1>To add a location, go to settings and then find Your practice and in the dropdown click Locations.Now you are on the locations page you can click Add. The add location page will appear, you can then fill out the locations information and click save, the location will be ready to start booking appointments at.<h3>Archive a location</h3>To archive a location if you are not using EMIS or Systm1, please contact <a href="mailto:support@herohealth.net" target="_blank" rel="noopener noreferrer nofollow" class="cursor-pointer box-border border-b hover:border-b-[2px] transition-all duration-75 " style="text-decoration: none; border-color: var(--portal-accent-color);">support@herohealth.net</a> so we may assist you.<blockquote>If you are using EMIS you do not need to add locations, they are synced with your EMISWeb instance automatically.</blockquote><h1>Edit a location</h1>You may want to change things on a locations profile. You can do this by going to the locations page and then clicking Options and then Edit next to the relevant location. Here you can edit the patient-facing name, code, locations phone number, you can add an image, a description and an address. Finally, you can add a guidance messaging for No appointment guidance and Cancellation guidance.<h1>'No appointment guidance' message</h1>If you have sent a link to a patient to book an appointment, or have a booking link on your website but there is currently no availability, we will display this message to patients.<blockquote>Example: Sorry but we do not have any appointments available for online booking right now, please email <a href="mailto:example@practice.net" target="_blank" rel="noopener noreferrer nofollow" class="cursor-pointer box-border border-b hover:border-b-[2px] transition-all duration-75 " style="text-decoration: none; border-color: var(--portal-accent-color);">example@practice.net</a> for more information.</blockquote><h1>'Cancellation guidance' message</h1>You can set a message for the patient to view when they are no longer able to cancel their appointment.<blockquote>Example:Unfortunately, you can no longer cancel your appointment online due to being outside of the cancellation window, if you urgently need to cancel this appointment, please contact <a href="mailto:example@practice.net" target="_blank" rel="noopener noreferrer nofollow" class="cursor-pointer box-border border-b hover:border-b-[2px] transition-all duration-75 " style="text-decoration: none; border-color: var(--portal-accent-color);">example@practice.net</a> so we may assist you further.</blockquote>

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