API keys are unique codes used to connect Hero with other systems — for example, to integrate with a triage provider or another partner platform. They allow data to flow securely between Hero and the connected service without sharing login details.
How to create an API key
From your Hero dashboard, click on Settings in the sidebar.
In the Settings menu, select My Practice.
Click on the API Key section to view your practice’s integration options.
Click Generate API Key.
You’ll be asked to select a partner from the dropdown list — choose the partner you want to connect with.
Once the key is generated, it will be displayed only once.
Make sure to copy it and store it somewhere secure.
After clicking Done, you will no longer be able to see the full key again.
If you need an API key revoked, or if you clicked Done without copying it, please contact the Hero support team at [email protected].
We can either revoke your existing key or securely share the key with you again, as it will no longer be visible in your account.
