API keys are unique codes used to connect Hero with other systems — for example, to integrate with a triage provider or another partner platform. They allow data to flow securely between Hero and the connected service without sharing login details. How to create an API key<ol class="steps-list"><li>From your Hero dashboard, click on Settings in the sidebar.</li><li>In the Settings menu, select My Practice.</li><li>Click on the API Key section to view your practice’s integration options.</li><li>Click Generate API Key.</li><li>You’ll be asked to select a partner from the dropdown list — choose the partner you want to connect with.</li><li>Once the key is generated, it will be displayed only once.</li><li>Make sure to copy it and store it somewhere secure.</li><li>After clicking Done, you will no longer be able to see the full key again.</li></ol><h1>Need help with your API key?</h1>If you need an API key revoked, or if you clicked Done without copying it, please contact the Hero support team at <a href="mailto:support@herohealth.net" target="_blank" rel="noopener noreferrer nofollow" class="cursor-pointer box-border border-b hover:border-b-[2px] transition-all duration-75 " style="text-decoration: none; border-color: var(--portal-accent-color);">support@herohealth.net</a>. We can either revoke your existing key or securely share the key with you again, as it will no longer be visible in your account.

Onboarding

This article explains how to setup API keys to use partners platforms that integrate with Hero features

API keys

Invite admins

Practitioners

Locations

Multi-tenancy

Introducing NHS patients to Hero

Introducing private patients to Hero

Send a message

View sent messages

Contact methods

Questionnaires

Questionnaire links

Questionnaire responses

Patient replies

Send an attachment

Self-booking links

Message templates

SMS fragments

What patients see

EMIS-X

Individual messaging

Send a batch message

Uploading patients

Batch messaging

Online booking

Appointment restrictions

Networks

Cross-org booking

Cross-org self-booking links

Intake forms

Video appointments

Diary view

Book an appointment

Reporting

Reminders mailers

Cancellation policy

Appointment types

Appointments

Patient submissions

Assigning admins

Teams

Respond to a patient

Inbox

Get started

Pathways

Request templates

Patient access

Schedule access

Daily limits

Page messaging

Medical device status

Testing pathways

Submit a request

Auto-assign requests

Care navigation

SMS (Firetext)

Stripe: Get started

Stripe: Invoicing

Stripe: Take payments

Stripe: Products

Stripe: Reporting

Stripe: Patient details

Stripe: Customers

Stripe: Branding

Stripe: Patients payments

Apps

Get Started

Troubleshooting

EMAS Manager

Multiple instances of EMIS Web running on the PC

.Net 3.5 required for Sidekick to function

Hero Sidekick

Getting started

Gateway PC setup

Booking configuration

Unregistered patients

Retrieve patient records

Hero hosted integration guide

SystmOne

EMIS

Patient merging

Submit a quick consult

Patients

Feature requests

Sub-processors

Multi-Factor Authentication (MFA)

About the Hero platform

Docs

Hero Health