<h1>1 Check that your EMIS site is already connected to Hero Sidekick</h1><ol class="steps-list"><li>Click the EMIS orb (EMIS logo) in the top-left corner.</li><li>Choose System Tools ▸ EMAS Manager.<img src="https://uploads.productlane.com/954bbb108592664fa9af3c9c7c1d1464.png"></li><li>Open the Partner API tab. <img src="https://uploads.productlane.com/38cb65402bec8f4096a58ea9ed7a033c.png"></li><li>In the list on the left look for Hero Health.<ul class="accent-bullets"><li>A green tick means it is already active – skip to step 2.</li><li>No tick? Click the name once, then press Activate application on the top left corner of EMIS.</li></ul></li></ol><h1>2 Select the EMIS users who can run the Sidekick toolbar</h1><ol class="steps-list"><li>With Hero Sidekick highlighted, select Edit Users. <img src="https://uploads.productlane.com/a235fa1feb4ec3e9fedacb75f7f3a860.png"></li><li>Tick every user that needs access to Hero Sidekick.</li><li>Click OK.</li></ol><hr><h1>3 Enable automatic sign-in for your users</h1><ol class="steps-list"><li>Still inside EMAS Manager, click Login Access. <img src="https://uploads.productlane.com/a7fbb7a04482697254b3fa5826bbe1bd.png"></li><li>Tick Auto Login and Allow Login for the same user list you selected above.</li><li>Click OK.</li></ol><hr><h2>Need help?</h2><blockquote><ul class="accent-bullets"><li>Hero Support Centre: Email <a href="mailto:support@herohealth.net" target="_blank" rel="noopener noreferrer nofollow" class="cursor-pointer box-border font-semibold border-b hover:border-b-[2px] transition-all duration-75 " style="text-decoration: none; color: inherit; border-color: var(--portal-accent-color);">support@herohealth.net</a></li><li>EMIS user permissions: Contact your local EMIS administrator or IT team</li></ul></blockquote>

Hero Sidekick

Use these steps once on each EMIS Web workstation that needs the Hero Sidekick toolbar.

EMAS Manager

Invite admins

Practitioners

Locations

Multi-tenancy

API keys

Introducing NHS patients to Hero

Introducing private patients to Hero

Onboarding

Send a message

View sent messages

Contact methods

Questionnaires

Questionnaire links

Questionnaire responses

Patient replies

Send an attachment

Self-booking links

Message templates

SMS fragments

What patients see

EMIS-X

Individual messaging

Send a batch message

Uploading patients

Batch messaging

Online booking

Appointment restrictions

Networks

Cross-org booking

Cross-org self-booking links

Intake forms

Video appointments

Diary view

Book an appointment

Reporting

Reminders mailers

Cancellation policy

Appointment types

Appointments

Patient submissions

Assigning admins

Teams

Respond to a patient

Inbox

Get started

Pathways

Request templates

Patient access

Schedule access

Daily limits

Page messaging

Medical device status

Testing pathways

Submit a request

Auto-assign requests

Care navigation

SMS (Firetext)

Stripe: Get started

Stripe: Invoicing

Stripe: Take payments

Stripe: Products

Stripe: Reporting

Stripe: Patient details

Stripe: Customers

Stripe: Branding

Stripe: Patients payments

Apps

Get Started

Troubleshooting

Multiple instances of EMIS Web running on the PC

.Net 3.5 required for Sidekick to function

Getting started

Gateway PC setup

Booking configuration

Unregistered patients

Retrieve patient records

Hero hosted integration guide

SystmOne

EMIS

Patient merging

Submit a quick consult

Patients

Feature requests

Sub-processors

Multi-Factor Authentication (MFA)

About the Hero platform

Docs

Hero Health