Hero Health now integrates seamlessly with EMIS-X, the next generation clinical system being gradually released within EMIS Web.
This integration provides the first fully integrated scheduling, patient communications, and triage capability within EMIS Web, thereby providing a more streamlined experience for NHS GP providers.
Primarily, the integration allows you to send patient messages via Email, SMS or NHS App from directly within the EMIS platform. These mixtures can be based on template messages, or written bespoke. Messages can include:
Appointment Booking Links: Effortlessly send patients a link to book appointments within EMIS at their convenience.
Questionnaire Links: Distribute digital questionnaires to gather essential patient information prior to consultations.
One-Time Response Links: Allow patients to reply with a single response, including the option to upload photos or documents.
Attachment Links: Share important documents or attachments securely with patients.
Check out this video to see the integration in action:
1. How does the Hero Health and EMIS-X integration benefit my practice?
Integrating Hero Health with EMIS-X streamlines appointment scheduling, patient communications, and data collection. This ensures efficient workflows within EMIS Web (where EMIS X is currently accessed) and enhances patient engagement.
2. Is patient data secure with this integration?
Absolutely. Hero Health adheres to stringent data protection protocols, ensuring all patient information is encrypted and securely transmitted between systems.
3. How do patients use the one-time response link?
When you send a one-time response link, patients can click on it to provide a single reply, which can include text and the option to upload photos or documents. This is particularly useful for receiving images related to medical conditions or necessary documents.
4. Can I customize the questionnaires sent to patients?
Yes, our platform allows you to create and distribute tailored questionnaires to gather specific information from patients before their appointments.
5. How are appointment bookings managed through this integration?
Patients receive a link to book appointments, which syncs in real-time with your practice's schedule in EMIS, reducing administrative tasks and minimizing scheduling conflicts.
6. What channels are available?
You can message patients via SMS, Email or NHS App
You can start using Hero's EMIS X integration once you've signed up and started using the Hero platform. To get started, visit www.herohealth.net and contact our Sales team.
